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Posted on 6 Dec 2021
710 appointments were booked last week, this is 110 more than we were offering pre-covid. 369 of these were telephone consultations, the rest were face to face. 17 patients did not attend.
We are working flat out to serve your needs but demand is unprecedented. Please be kind - our receptionist are receiving a lot of flack from patients who cannot get an on the day appointment. We are offering more than we have ever done but it is still not enough. We are doing our best and would ask our patients to be patient.