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Appointments

The clinicians see or speak to their patients by appointment. We have a mixed clinical team made up of GPs, Nurse Practitioners, Paramedics, Clinical Pharmacist, Practice Nurses, Health Care Assistants and Care Co-ordinators. To book an appointment please call 01322 862121, book online via Doctorlink. Unfortunately, under current restrictions appointments cannot be made in person at the surgery.

A lot of our appointments continue to take place over the telephone* - [please note ALL CALLS ARE RECORDED].  Face to face appointments cannot be booked via our reception staff, unless it is for a face to face procedure but if you feel you would like a face to face appointment with a Clinician please inform them of this during your telephone consultation and they will be happy to arrange this for you.  

There are appointments available at each session that can be booked up to four weeks in advance for routine medical issues. The remaining appointments are released on the day to accommodate for more immediate problems. Once all of the morning slots have been booked, the afternoon slots will be released and will be bookable. Please ensure you do not phone too late in the day if you feel you need to be seen on the day as all of the slots may have gone. If you require advice or an appointment due to sudden illness and the surgery is fully booked, you may be advised to attend a local urgent treatment centre, Accident and Emergency or a minor injuries centre depending on what the problem is.

If your problem can wait, please book a routine prebookable appointment as these are much easier to book. 'On the day' appointments are for patients who are acutely unwell and cannot wait for a routine prebookable appointment.

From the 1st March 2021, our phone lines will be open from 8am through until 6.30pm each day. Our doors will still open at 8.30am and there will still be lunchtime closures during the week. See Surgery Times for more detailed information.

Many more GP appointments now available in Dartford, Gravesham and Swanley

We are delighted to announce that from 1 October 2018, you can book to be seen by a GP, nurse and other health professionals until 8pm Monday to Friday, and at weekends and bank holidays.

This is part of a national drive to improve access to GP services and give people the opportunity to see health professionals at a time that suits them.

The appointments won’t always be at this surgery, but your notes will be available to the GP, nurse or other health professional, providing you give your consent.

To find out more, and book one of these appointments, please contact us and speak to the receptionist, who will help you see the right person for your needs.

We will offer the new appointments routinely but please tell us if you particularly need a Saturday, Sunday or evening slot. We will also tell you where the appointment will be

Please ring NHS 111 as usual if you need medical assistance when we are closed and it cannot wait until we reopen.

Click call or pop in consultations wiht gps nurses or other healthcare professionals are now available online over the phone or face to face to book or for more info contact your practice your nhs here for you

 

APPOINTMENT REMINDERS ON YOUR PHONE

Patients for whom we hold a registered mobile number will be texted out appointment reminders unless they have opted out. When the text reminder arrives, you have the option to cancel by simply texting back cancel. We also send out targetted health campaigns via text and reminders for vaccinations. Please note, if you have a shared mobile number [i.e. your mobile number is also on other family members records, this means you will receive text reminders for them and sometimes targetted health information meant for them. You may wish to consider having your teenagers providing us with their own mobile phone number to allow us to text them directly.

Local Services, Let
Local Services, Let